PACIFIC CROSS VIETNAM ENHANCES ECLAIM WITH EXPANDED ONLINE FEATURES

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Pacific Cross Vietnam (PCV)  officially launches the upgraded version of online insurance claim portal – eClaim, featuring a modern interface and superior features.  

Customers can now enjoy an expanded range of capabilities, from submitting claims on behalf of family members and uploading additional documents to tracking policy information – all designed for speed, convenience, and an optimized experience at every touchpoint. 

Submit Claims On Behalf Of Family Members 

Submit health and travel insurance claims on behalf of eligible family members under the policy (subject to applicable terms and conditions). 

Review Claim History And Submit Additional Documents Online 

Look up claim history, flexibly submit additional documents, and comprehensively track records on a single platform – even for initial claims was submitted by email or in person at the PCV office. 

Manage Policies And Insurance Benefits More Conveniently 

Add new insururance policies or dependent children’s policies to your accounts. Track used benefits, and receive renewal payment reminder. 

Explore Healthcare Services And Insurance Products 

Supplement the list of excluded medical facilities, medical service promotional programs when using direct billing, and information on PCV‘s insurance products 

Continuing To Improve Customer Experience 

The eClaim upgrade is a new milestone in PCV‘s journey to optimize service quality. Through these online features, we aim to empower customers with full control over every action – from filing claims and tracking records to comprehensively and swiftly accessing their insurance information. 

Explore the features on eClaim now at: https://e-claim.pacificcross.com.vn/  

Features are subject to applicable conditions and eligibility requirements. All insurance claims are assessed and processed in accordance with the terms and conditions of the relevant insurance policy.