Pacific cross careers
Pacific Cross Vietnam (PCV) ensures its employees are well taken care of. We realize that their diligence and commitment to their work is where our success originates. PCV is always looking for new ways to reward employees for their achievements and ambitions. We offer competitive pay and benefits, a family-like working environment, professionalism and respect on all levels.
PCV employees have excellent opportunities for growth, both personally and professionally. Training programs, workplace support and the chance to build a strong career path are all things which PCV provides its staff. We understand these are critical parts of a modern company.
Working for Pacific Cross Vietnam is about joining a team with a long term focus. By being part of that team you can take advantage of an above industry standard salary and numerous opportunities for promotion and expansion in a continually growing company.
Vietnam continues to grow in terms of insurance premium collected with average year on year growth of over 25% in the last decade. This will continue to grow with the insurance and medical provider’s expansion in the country. With all this potential a career in the insurance industry is bound to be rewarding over both the short and long term.
Never worked in insurance? Not a problem! At Pacific Cross Vietnam we offer training and support to get you career off to strong start. Join a winning team that cares about their employees and wants to them succeed.
At Pacific Cross Vietnam the sky is the limit with your earning potential. Renewal commissions grow each year and combined with a competitive base salary and the expansion of the market in Vietnam, this is a great industry to grow your sales career. If you are a sales professional looking for a huge potential in income and freedom in lifestyle, then this is THE place to work.
We want you to succeed and will give you all the support you need to make a successful career in the insurance industry. A support team helps all sales agents focus on what they do best, maintaining the relationship with their clients.
I – GENERAL FUNCTION:
The Sales Manager is responsible for managing and developing insurance sales activities within the Sales Department through the company’s existing distribution channels, including Sales Staff, PCV Agents, Independent Agents/Brokers, and Corporate Partnerships.
The role focuses on expanding distribution capacity, strengthening relationships with partners, driving profitable business growth, and ensuring the company’s products remain competitive in the marketplace.
II – DUTIES & RESPONSIBILITIES:
1. Distribution Channel Development
Sales Staff
• Recruit and build a direct sales team to deliver assigned revenue targets.
• Set clear sales targets and track weekly/monthly performance.
• Coach underperforming staff and take action when targets are not met.
Agents
• Increase the number of active agents.
• Drive revenue growth from existing agents through consistent monthly production.
• Work closely with key agents to support pipeline development and close major deals when needed.
Independent Agents / Brokers
• Maintain and grow business from brokers and agency partners.
• Follow up quotations closely to improve conversion rate.
• Manage pricing to stay competitive while protecting margins.
2. Business Development & Market Strategy
• Find and develop new corporate clients and distribution channels.
• Focus on group insurance (BHV) to grow company revenue.
• Work with the team to approach companies and close new deals.
• Propose practical improvements to products/services based on market feedback.
3. Sales Management & Training
• Ensure the team has enough leads and follows up properly.
• Solve day-to-day sales issues quickly (pricing, underwriting, client objections…).
• Take direct action when performance is below target.
4. Training & Team Capability
• Provide basic sales training (product, pitching, objection handling).
• Support team members in real sales situations when needed.
• Share practical sales experience to improve closing rate.
5. Product & Market Contribution
• Give clear feedback on product gaps based on actual sales cases.
• Suggest changes to improve competitiveness (benefits, pricing, process).
• Keep track of competitor activities
6. Relationship Managements and key market movements
• Maintain working relationships with key agents, brokers, and clients.
• Support in handling difficult clients or large accounts when required.
• Manage and reduce conflicts between sales channels.
III – QUALIFICATIONS:
• Graduated from university/college
• At least 2 years of experience in the same position, in insurance/bank /service/finance is an advantage
• Strong commercial awareness and strategic development skills
• The ability to leverage the features and benefits of a service portfolio to build strong marketing and business development campaigns
• Attractive, strong commercial acumen and demonstrable track record of high-performing staff coaching and mentoring
• Proven experience in delivering results through managing domain-based sales groups in each territory
• Organizational skills and detailed orientation
• Well-rounded interpersonal & communication skills
• Excellent relationships, specifically focusing on the needs of customers to gain their commitment and satisfaction
• Establishing clear, challenging and achievable objectives
• Regularly reviewing and communicating progress against the stated goals; adjusting as needed
• Champion of continuous improvement and innovation, rewarding and recognizing the contribution of others
• Providing employees, colleagues and business partners with direct and regular feedback, development and career opportunities
• Communicating strategy to colleagues, employees and business partners
I – GENERAL FUNCTION:
The sales position plays a crucial role in driving business growth by effectively managing customer relationships, developing partnerships with agents, and promoting PCV products. This dynamic position encompasses various tasks to ensure successful sales operations and customer satisfaction.
II – DUTIES & RESPONSIBILITIES:
1. Distribution Channel Development
Direct
• Introduce PCV products to customers and agents to grow new business from those
• Recruit and build a team to deliver assigned revenue targets
• Support customers and direct agents in addressing inquiries
• Set clear sales targets and track weekly/monthly performance
• Coach underperforming direct agent and take action when targets are not met.
Agents
• Recruit new independent agents and grow business from agency partners
• Support agents and increase the number of active agents
• Follow up quotations closely to improve conversion rate
• Manage receivables from agents in relation to customers
• Build and maintain strong relationships with potential agents and customers.
2. Sales Management & Training Capability
• Ensure the team comply with daily activities management
• Provide basic sales training (product, pitching, objection handling)
• Solve day-to-day sales issues quickly (pricing, underwriting, client objections…)
• Take direct action when performance is below target
• Support team members in real sales situations when needed
• Share practical sales experience to improve closing rate
• Work closely with key agents to support pipeline development and close major deals when needed
• Keep track of competitor activities and key market movements.
III – QUALIFICATIONS:
• University or College graduated
• At least 2 years of experience in the same position, in insurance/bank /service/finance is an advantage
• Strong passion for developing a sales career is a great advantage
• Organizational skills and detailed orientation
• Well-rounded interpersonal & communication skills
• Excellent relationships, specifically focusing on the needs of customers to gain their commitment and satisfaction
• Establishing clear, challenging and achievable objectives
• Self-motivated ability to work independently as well as in a team
• Friendly, trust-worthy, hard-working ability to work under pressure
I – GENERAL FUNCTION:
A Claims Officer is responsible for evaluating and resolving claims, providing medical expense guarantees, managing claims administration and handling other related tasks within the assigned authority.
II – DUTIES & RESPONSIBILITIES:
– Evaluate and resolve health insurance claims, provide medical expense guarantees according to the service level agreement/ key performance indicator within the assigned authority.
– Process claims on systems according to company guidelines.
– Contact and work with healthcare service providers and company partners.
– Manage the administration and other tasks as assigned by the department manager.
– Handle other duties as assigned.
III – REQUIRED COMPETENCIES:
– Responsibility & result orientation.
– Pay attention to details and careful.
– Have passion for learning about insurance.
– Possess analytical thinking and decision-making skills.
IV – QUALIFICATIONS:
– Priority of Medical Doctor.
– Proficient in English.
– Proficient in MS Excel, Word, and Outlook.
– Ability to work independently as well as in a team.
– Able to withstand high work pressure.
– Willing to work outside regular office hours.
I – GENERAL FUNCTION:
We are seeking a skilled Software Developer with a strong background in Java. The ideal candidate will be responsible for communicating with foreigners and designing and developing web applications. Experience in health insurance industry is preferred.
II – DUTIES & RESPONSIBILITIES:
– Coding, testing, debugging and documenting software applications
– Analyzing current health insurance management system and fixing bugs
– Analyzing requirements and translating business requirements into designs
– Give ideas and contribute to all Information Technology projects of the company
III – QUALIFICATIONS:
– Bachelor’s Degree in Computer science/IT
– At least 3 years of working experience in Spring Boot, Java
– Skilled in writing SQL queries
– Knowledge of JavaScript or Angular is a plus
– Detail-oriented and accurate
-Have a least an intermediate level of English
Application form
6th Floor, VNPT Building, 1487 Nguyen Van Linh, Tan Hung Ward, Ho Chi Minh City 
hr@pacificcross.com.vn 
(+84 28) 3821 9908