Thank you for your recent application for Travel Insurance from Pacific Cross Insurance. Please find attached your application for your records. Our Customer Service Team will contact you soon. In the meantime, if you have any questions please contact us at email@example.com.
Claims for Covid 19 related medical expenses will be accepted on a pay and claim basis only.
A waiting period of 21 days will be applied for covid diagnoses. A diagnosis of Covid 19 infection must have occurred after 21 days from the date of departure from the country of departure, in order for the claim file to be accepted for adjudication.
If the Covid 19 diagnosis occurred in a country which was listed under CDC level 4 travel advisory on the date of departure, a claim file for Covid 19 related expenses will not be accepted for adjudication.