In Vietnam, our core business is as a Medical and Travel Insurance Administrator. We offer our services to Vietnamese Insurance companies in developing, supporting and administering profitable health or travel insurance products to their clients. Since 2004, we have been doing this and currently work with top Insurers in Vietnam market, both Life Partners –Cathay Life Vietnam and Non-life Partners – Hung Vuong Assurance, Bao Long, Tokio Marine Insurance Group, Fubon, HD Insurance, MSIG, BIDV MetLife, PTI, Dai-chi Life Việt Nam (2013 – 2021), AIA (2014 – 2021).
Third party administration
Our Competencies
Services
We can provide a range of services, from a Basic Claim Adjudication Service to a Full Service Package which includes product development, pricing, policy wording and schedule of benefits, to risk assessment, claim adjudication, customer service, business analytics, and a regional direct billing network.
In addition to these core services, we can arrange reinsurance. This allows the insurer to feel more comfortable with the managing of risk in the beginning. As the business develops and experience is gained, the nature and complexities of health insurance become more evident to the insurer. Eventually reinsurance arrangements can be reassessed and adjusted as needed.
Our strengths
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Diverse Regional Experience
The Pacific Cross Group owns Health Benefit System (HBS), proprietary software which is both modern and flexible. This system maintains policy records, client data, schedule(s) of benefits, and provides the reports needed to measure and manage the risks of the business and the performance of the product.
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Health Insurance – a key consideration
The Pacific Cross Group owns Health Benefit System (HBS), proprietary software which is both modern and flexible. This system maintains policy records, client data, schedule(s) of benefits, and provides the reports needed to measure and manage the risks of the business and the performance of the product.
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The IT platform
The Pacific Cross Group owns Health Benefits System (HBS), proprietary software which is both exclusive and flexible. This system maintains policy records, client data, schedule(s) of benefits, and provides the reports needed to measure and manage the risks of the business and the performance of the product.