To protect our customers’ health, Pacific Cross Vietnam Co., Ltd. (Pacific Cross Vietnam) is committed to processing claims promptly upon receiving documentation from customers directly affected by the flooding caused by Typhoon Yagi. Please contact us immediately via our hotline at (+84 28) 3821 6699 or through your local agent for assistance in the following cases:
1/ Guarantee of Payment: For hospital admissions or medical consultations at facilities within Pacific Cross Vietnam’s Medical Network. The list of affiliated facilities is available at (https://pacificcross.com.vn/medical-provider/).
2/ For treatment at non-affiliated facilities, please contact us for detailed guidance on the necessary procedures for filing a claim afterward.
Note: This applies only to customers of Hung Vuong Insurance Corporation and administered by Pacific Cross Vietnam.
For any inquiries, please contact:
Hotline: (+84 28) 3821 6699
Email: customerservice@pacificcross.com.vn
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