Message from Chief Executive Officer

Message from Chief Executive Officer

Firstly, I wanted to express how privileged I am to be the leader of Pacific Cross Vietnam. I have been in the insurance business throughout my working life since the 80s, working for large multinational companies across different geographies, starting in the UK. I have been in SE Asia for the past 20 years, 7 of which I have been working and living in Vietnam. Ho Chi Minh City feels like home!

Greater demand for healthcare services combined with overstretched public resources provide opportunities for a growing health care industry in Vietnam.

COVID-19 has certainly accelerated greater demand for our products and services.

We were the first TPA (Third Party Administrator) in the market. TPA services have been our core business in Vietnam, and we’ve also built an enviable reputation within the health and travel insurance markets. We are part of the Pacific Cross Group of companies where we have Offices in Philippines, Thailand, Hong Kong, Samoa, Indonesia. This enables us to transfer valuable knowledge and skills from other jurisdictions for the benefit of our customers here in Vietnam.

At Pacific Cross Vietnam, our philosophy is to put the customer first not in just what we say but in what we do, we tend to think like a customer would and put the customer at the center of everything we do.

I see the Vietnamese insurance industry continuing to grow rapidly and we aspire to be the leader in health, travel insurance and as a quality TPA services provider by offering transparent, consistent and world class service standards to our customers and our business partners.

We believe that we are the strength behind your insurance.


Robert David Wyld

Chief Executive Officer



We are the strength behind your insurance

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