All information collected will be treated with the utmost confidentiality. Our employees shall collect, use and disclose information only for the purposes for which it was obtained. All efforts will be maintained to protect confidential information from loss, error, and unauthorized access.
Our employees and representatives will possess a high degree of knowledge and skills for the benefit of our customers. This knowledge and skill will inspire confidence, respect, and trust of the clients and the community.
Should any information we deliver prove to be inaccurate, the client will be informed immediately and the correct information provided.
We will always apologise for any inaccurate information.
We will do what we say. We will deliver our product and services in a manner consistent with what was communicated.
All dealings are characterized by the highest levels of honesty and fairness.
We will always do the right thing the first time. Our solutions and decisions are made to be in the best interest of our customer the first time. Our solutions will always have the customer’s best interest first.
We will speak the client’s language and provide explanations and information in the most effective way for the client to clearly understand our policy and procedures.
We develop trust by maintaining the highest ethical practices.
